A Commitment to Excellence in Hydrocarbon Specialty Products
Calumet Specialty Products Partners, L.P. (NASDAQ: CLMT) is a master limited partnership and a leading independent producer of high-quality, specialty hydrocarbon products in North America. Calumet processes crude oil and other feedstocks into customized lubricating oils, white oils solvents, waxes, and branded products used in consumer, industrial and automotive products. Additionally, the partnership produces fuel products including gasoline, diesel, jet fuel, and asphalt for customers throughout the United States.
Calumet produces nearly 3,400 unique specialty products used in the development of the world’s most trusted brands and products. Calumet is vertically integrated and holds a comprehensive portfolio of branded products for use in commercial, industrial, and consumer applications. Headquartered in Indianapolis, Indiana, the company employs approximately 1,500 people and operates 11 facilities across North America, including 10 specialty product manufacturing and production facilities. Calumet products and services are available in more than 90 countries across the world; serving approximately 2,700 customers globally.
Unique Products
Production Facilities
Countries Serviced
Global Customers
Our Vision
To be the premier specialty petroleum products company in the world.
Our Mission
We build high-return niche businesses through innovation, unmatched customer service and best-in-class operations to deliver quality products that meet the unique needs and specifications of our customers. We capture attractive opportunities where others do not.
Our Values
Safety
We comply with all applicable laws and regulations. We recognize that protecting our people, our communities and our environment is every employee’s responsibility.
Integrity
We are honest and fair with each other, our customers and our stakeholders. We are committed to following our Code of Business Conduct and Ethics.
Excellence
We are competitive through the adoption of best practices, disciplined, efficient and reliable operations, high-quality products and superior customer service.
Innovation
We partner with our customers to develop new products and applications that drive value. We are creative, reliable and flexible to deliver our products and services.
Entrepreneurship
We act as business owners. We take initiative and apply good judgment with a sense of urgency to generate the greatest value to our stakeholders.
Collaboration
We foster an inclusive workplace to and encourage challenge at all levels of the organization to ensure sound decisions are made with the best available knowledge.
Respect
We treat each other with dignity and respect. We value the diversity of our employees and customers. We hold ourselves and each other accountable to our values and commitments.
Quality Policy
We strive to satisfy our customers’ needs with quality products that are shipped or delivered on time and meet mutually agreed upon specifications.
We are also committed to continually improve the effectiveness of our Quality System to ensure we meet the needs and requirements of our company, industry and customers.
We are committed to satisfying all applicable requirements of the ISO 9001:2015 Quality Management System standard.
Quality Objectives
Quality Objectives are established by top management following a 3-tier system. These objectives are measurable, consistent with Quality Policy, relevant to conformity of products, communicated, updated as appropriate, and monitored through the improvement process.
| Level 1 | Level 2 | Level 3 |
|---|---|---|
| Shipping Error | Data Entry Error | Reprocess |
| Rejection | Waiting Time | Repackage |
| Late Delivery | Error in Packaging Material or Labels | Inventory Discrepancy |
| Recall | Equipment | Spec Giveaway |
| Damaged Product | Other | Down Time |
| Waiver | Return |